From time to time a tour may have specific delivery requirements i.e., ticket printing may delay until a later date. These will be advised by the ticket agent at the time of purchasing your tickets. If you’re unsure, please check on the event page on the ticket agent website.
If you can’t find them there, you can also log into your account on the ticket agent’s website (not your My Live Nation account), head to your profile and check if your tickets are stored there.
Please contact the ticket agent if you haven’t yet received your ticket.
Standard tickets:
You may not receive your tickets until up to seven (7) days before the event. If your tickets have not arrived within the seven (7) days before the event, please contact your ticket agent directly. Live Nation does not distribute the tickets.
Collector tickets:
Collector tickets are a special keepsake from the event; they are not valid for entry and are not your actual event ticket.
- Collector tickets are sent after the event and may take 8–10 weeks to arrive.
- If you have any concerns about your collector ticket delivery, please reach out via our contact form here.
Important: Collector tickets cannot be shipped to international addresses outside of Australia. This is clearly stated at the time of purchase. Unfortunately, these tickets cannot be refunded or reshipped if an international address is used.