Pre-Show Questions

• When will I be notified about the details of my VIP Experience?
• What happens if I don't hear from you via email?
• Who is the ‘original purchaser’?
• What if someone else bought the VIP Experience for me?
• Can I use a VIP Experience purchased via another website?

Questions about VIP Tickets

• What are Onsite VIP Hosts?
• I’ve only received my tickets, when will I receive my other inclusions?
• Will my tickets for the VIP Experience be sent before the show?
• I have a ticketing question?
• If I have a question about my VIP Experience who do I speak to?

Show Day FAQs

• What are Onsite VIP Hosts?
• Does the laminate get me backstage?
• Can I park at the venue?
• I require accessible tickets, who do I contact for this?
• Can I get a refund on my VIP Experience if I can’t make it?
• What will happen if I am late and miss the check-in period?

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Meet & Greet FAQs

• Can I bring a camera to the Meet & Greet?
• When I meet the artist can I pass on gifts to them?

Early Entry FAQs

• What time will I need to arrive?
• Will I have a sectioned off area on the floor?

VIP T&C's

• VIP Terms and Conditions